Return Policy
14-Day Returns (Unopened Products Only)
We want you to love your HypoHeroâ„¢ Thyroid Protocol supplements! If you change your mind, you can return unopened products within 14 days of delivery as long as:
The shrink band is still intact around the bottle neck (for bottled products).
Any product in a box has an unbroken seal.
You contact us within 14 days of delivery to request a return.
Once your return is approved, you send the product back within 14 days.
The return includes all items from the original order, including the thermometer (if purchased).
A receipt, order number, or proof of purchase is included.
💡 A few things to keep in mind:
Return shipping costs are not covered, and a $10 restocking fee applies to all returns.
If the return is opened, damaged, incomplete, or received after 30 days, we won’t be able to issue a refund.
Returning customer orders are eligible for replacement, exchange, or store credit only.
To start a return, please click here.
60-Day Money-Back Guarantee
We truly believe the HypoHero™ Thyroid Protocol will help restore your energy and health, so we offer a 60-day, conditional guarantee. Here’s how it works:
Join the HypoHeroâ„¢ Thyroid Protocol community and start your journey.
Follow the strategy and use the supplements as directed.
Track your temperature and symptoms with the HypoHeroâ„¢ Thyroid Tracker for 60 days.
Reach out for support—we’re here every step of the way!
If after 60 days, you’ve followed these steps and don’t see measurable improvements in your energy, focus, or body temperature, just let us know—we’ll issue a full refund.
💡 This guarantee applies to first-time purchases of the full HypoHero™ Thyroid Protocol Starter Bundle and requires active participation.
To request a return under the 60-Day Money-Back Guarantee, click here to get started.
DISCLAIMER
Please allow 7-14 business days once the return has arrived to our warehouse for return processing and approval.
We offer free shipping in the USA as a courtesy to all customers. When you return an order, our fulfillment partner charges a $10 restocking fee. If you return your order, the restocking fee will be deducted from the total refund.
We strive to ensure your order arrives safely and in a timely manner. However, we are not responsible for any damages that occur to orders during transit by the carrier or after delivery has been completed. Once the order leaves our facility, it is under the care of the shipping carrier, and we recommend contacting them directly for any issues related to damages during shipment or after delivery.
Results may vary from person to person.
Allergies - all ingredients are listed. Please review them carefully prior to consuming.
Representations regarding the efficacy and safety of Miss Lizzy Wellness products have not been evaluated by the Food and Drug Administration.
The FDA only evaluates foods and drugs, not supplements, such as the products offered by Miss Lizzy Wellness.
Information presented on the Miss Lizzy Website is not meant as a substitute for, or an alternative to medical advice, diagnosis or treatment. The advice of a licensed physician or medical doctor should be sought before using any supplemental dietary product.
Customers and potential customers should consult with a physician before using Miss Lizzy products if he or she has a serious medical condition, uses prescription medications or if breastfeeding or pregnant.
