Return Policy
What's not returnable?
Please note that all of our supplements are sealed with a clear shrink band around the bottle neck for protection. If the clean shrink band is torn or removed, the product is considered opened and is not eligible for return.
Opened products are not returnable.
Products in boxes with broken seals are not returnable.
Items not purchased at www.misslizzyhealth.com.
Items without an order number or a packing slip.
Gift Card Returns: No cancellations or refunds on the purchase of a gift card (final sale).
How do I return unopened products?
Unopened product return requests must be submitted within 14-days of delivery by contacting us.
Unopened product/s being returned must be mailed or shipped within 14-days of the date the return was authorized by Miss Lizzy Wellness's Customer Experience Department.
Your unopened product(s) must be accompanied by a receipt, order number, or proof of purchase for each product that confirms your name, address, and order number.
If the returned product(s) is opened and/or damaged in any way, you will not be eligible for a refund.
If you have initiated the return after the 14-day period has passed, you will not be eligible for a refund.
There is a $10 restocking fee for all order returns.
We do not pay for return shipping.
If we have not received your return within 30-days, you will not be eligible for a refund.
To initiate a return please contact Customer Experience at support@misslizzyhealth.com
DISCLAIMER
Please allow 7-14 business days once the return has arrived to our warehouse for return processing and approval.
We offer free shipping in the USA as a courtesy to all customers. When you return an order, our fulfillment partner charges a $10 restocking fee. If you return your order, the restocking fee will be deducted from the total refund.
We strive to ensure your order arrives safely and in a timely manner. However, we are not responsible for any damages that occur to orders during transit by the carrier or after delivery has been completed. Once the order leaves our facility, it is under the care of the shipping carrier, and we recommend contacting them directly for any issues related to damages during shipment or after delivery.
Please note as a growing company we do not provide return labels or cover cost of shipping.
Results may vary from person to person and results are not guaranteed.
Allergies - all ingredients are listed. Please review them carefully prior to consuming.
Representations regarding the efficacy and safety of Miss Lizzy Wellness products have not been evaluated by the Food and Drug Administration.
The FDA only evaluates foods and drugs, not supplements, such as the products offered by Miss Lizzy Wellness.
Information presented on the Miss Lizzy Website is not meant as a substitute for, or an alternative to medical advice, diagnosis or treatment. The advice of a licensed physician or medical doctor should be sought before using any supplemental dietary product.
Customers and potential customers should consult with a physician before using Miss Lizzy products if he or she has a serious medical condition, uses prescription medications or if breastfeeding or pregnant.
